All systems are operational

Reports

11th February 2019

No reports

10th February 2019

No reports

9th February 2019

No reports

8th February 2019

No reports

7th February 2019

No reports

6th February 2019

No reports

5th February 2019

No reports

4th February 2019

No reports

3rd February 2019

No reports

2nd February 2019

No reports

1st February 2019

No reports

31st January 2019

Major outage

12:35PM - We're investigating an abnormal level of database connectivity issues.

12:46PM - Major outage affecting all LiveControl services

13:00PM - All services have been restored and we are investigating the root cause of the issue.

17:41PM - Performance of our relational database system deteriorated, exhibiting symptoms of memory (RAM) exhaustion, before breaking down entirely.

Analysis has shown that memory utilisation remained fixed just below 30% for some time, but that dynamically added memory above this was not being utilised as expected and this 30% utilisation represented the system operating at full capacity.

We are monitoring this closely, have adjusted our monitoring thresholds accordingly, are taking steps to reallocate as needed to ensure we do not reach these limits and will be performing maintenance during our next scheduled window on Monday 4th February to ensure all allocated memory is correctly available and can be utilised as expected.

30th January 2019

No reports

29th January 2019

No reports